Refund policy
Return & Refund Policy
Your acceptance of the terms of purchase means you agree to and understand the refund policy. Tree Huggers Cannabis will only accept returns and refunds from purchases made on www.treehuggerscannabis.com. Tree Huggers Cannabis will not allow returns from a purchase made in a retail store.
Online Return Policy
Tree Huggers Cannabis will gladly accept unopened and unused product can be returned within 7 days of receiving it, please see our returns process below. The customer is responsible for return shipping cost. If you have any questions about whether your product is eligible for returns, please feel free to email us or give us a call.
*Please also note that we do not have a money back guarantee, as CBD does affect everyone differently. We are not able to accept back any product that has been opened or used.*
Returns Process
Email us at info@treehuggerscannabis.com ASAP to alert us that you will be returning you unopened product within the 7 day time limit and to request the return shipping address. Once you have shipped your product back to us – please also email the tracking number to info@treehuggerscannabis.com so we can keep an eye out for it. Once we receive your package back at our facility and can confirm it’s condition, we will then issue a refund for the unopened product and email you a confirmation. Please allow 7-10 days for the refund to post to your account.
*If you have any questions regarding our return policy please email info@treehuggerscannabis.com or call (608)519-0007.
Send Returns to the Store Address Below:
Tree Huggers Cannabis
1605 Rose St.
La Crosse, WI 54603